• All deposits and money received are non-refundable. Only in the circumstance that First Yarra Valley has to cancels your tour and another date cannot be negotiated (Covid-19 excluded). The booking fee once paid is valid for 4 weeks only. If change of mind or date change after this 4 weeks a new booking fee will need to be paid.
Refunds will not be issued after full payment is received if you have a change in numbers or guest cancellations
• In current Covid-19 circumstances we will rebook up until December 1st 2021 to accommodate the restrictions in place if your current date is affected by this. We can allow for no more than 1 booking date change. Or a new booking fee will be charged.
• All guests must have ID on them on the day to be able to consume any alcohol including on the bus. A 20 litre esky is the limit on alcohol allowed on the bus.
• We provide 25 seater buses which seat 24 people plus the driver. We cannot cater for guest numbers that are between 25-29 people. We can cater for 30+ numbers with a second vehicle to accommodate numbers this can include an 8 seater car, 12 seater bus or a second 24 seater bus at no extra cost.
• Masks will be required to wear on the bus at all times and hand hygiene procedures will be in full place